Privacy policy
PRIVACY POLICY
Last updated: September 2, 2026
Marine City Hardware ("we", "us", "our") operates marinecityhardware.com. This policy explains what personal information we collect, why we collect it, and what choices you have.
WHO WE ARE
Marine City Hardware
938 Forestdale Avenue
Glendora, CA 91740
United States
marinecity9@gmail.com
WHAT WE COLLECT
When you place an order, we collect the information you give us: your name, billing and shipping address, email address, phone number, and payment information. Payment card details are processed by our payment providers and are not stored on our systems.
When you browse our store, we automatically receive your device's IP address, browser type, operating system, referring page, and pages viewed. This helps us understand how the store is used and diagnose problems.
If you sign up for marketing emails or leave a product review, we collect the information you provide for that purpose.
HOW WE USE IT
- To process, fulfill, and ship your order
- To communicate with you about your order
- To handle returns, exchanges, and warranty claims
- To detect and prevent fraud
- To send marketing emails, if you have opted in
- To improve our products, listings, and website
WHO WE SHARE IT WITH
We share personal information only with service providers that help us run the business, and only to the extent they need it:
- Shopify Inc. — hosts our store and processes orders
- Payment processors — Shopify Payments, PayPal, and others you may choose, to take payment. For USDC payments, the transaction is processed through Shopify Payments; we never receive your wallet keys or hold funds for you.
- Shipping carriers — USPS, UPS, DHL and others, to deliver your order
- Amazon — where an order is fulfilled through Amazon's fulfillment network, we share the information needed to ship it to you
- Judge.me — collects, stores and displays product reviews
- Shopify Forms and Shopify Inbox — collect contact details and messages you send us
- Essential Preorder — manages pre-order and back-in-stock requests
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We may disclose information if required by law, or to protect our rights, property, or safety.
COOKIES
Our store uses cookies to keep your cart, remember your session, and measure traffic. You can control cookies through your browser settings. Blocking some cookies may stop parts of the store from working. Where required, you can also manage your choices through the "Your Privacy Choices" link in our footer.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have the right to:
- Know what personal information we collect, use, and disclose
- Request a copy of the personal information we hold about you
- Request that we delete your personal information
- Request that we correct inaccurate personal information
- Not be discriminated against for exercising these rights
To make a request, email marinecity9@gmail.com with the subject line "Privacy Request." We will verify your identity before responding, and we will respond within the time required by law.
OTHER JURISDICTIONS
If you order from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.
HOW LONG WE KEEP IT
We keep order records for as long as needed to fulfill the order, handle returns and warranty claims, and meet tax and accounting requirements.
SECURITY
We follow reasonable industry practices to protect your information. Payment data is encrypted in transit and handled under PCI-DSS by our payment processors. No method of transmission or storage is completely secure.
CHILDREN
Our store is not directed to children under 13, and we do not knowingly collect personal information from them.
CHANGES
We may update this policy. The "last updated" date at the top will change, and the current version is always available on this page.
CONTACT
Questions about this policy? Email marinecity9@gmail.com.