Consumer Guarantees

As a consumer, you are permitted to the benefit of legislative consumer guarantees in respect of items purchased from Marine City. In accordance with Consumer Law, if the item has a major failure, you may reject the item and seek an exchange or refund, or you may keep the item and seek compensation for any drop in the value of the product.

 1. 30 DAY RETURNS GUARANTEE

Items can be returned/refunded within 30 days of receiving as long as they are unwashed, unworn and unused.

 2. FULL REFUND IF THE ITEM IS NOT AS DESCRIBED

i. Any products can receive a full refund if they are not as described. First, email us and the return address will be emailed to you. Return the item to get full refund. The cost of return will not be included in the refund. The cost of return will be at your own cost.

3. FULL REFUND FOR DAMAGED ITEMS

4. FULL REFUND IF THE ITEM DOES NOT REACH WITHIN 50 DAYS FROM THE TIME OF ORDERING FULL

5. FULL REFUND if the product you receive the product is faulty items damaged/broken or soiled upon arrival.